More time.
Greater added value.

Our mission

YOUR CLIENT’S EMOTIONAL BOND TO YOUR COMPANY

Studies have shown that emotional client loyalty can appreciably increase corporate sales. By creating positive experiences with your company and brand for your client, you forge an emotional bond.

The goal of such a bond is to turn loyal clients into brand ambassadors for your company. Your clients thus take care of marketing for you. So how do you create those positive experiences?

Our Client Concierge is the epitome of positive experiences. It is emotional value added. It creates more time and opens doors, providing access to opportunities your client would otherwise not have. Every time your client is in contact with the Client Concierge to have the latter organize something, this impacts favorably on your brand.

 

Portfolio

Travel

We collaborate with the world’s best travel experts. Personal, customized “travel experiences”. To places your clients have always dreamed of. Unforgettable moments. Images that will forever be in their heads. Experiences that are as exclusive as your clients have come to expect from you.

Tickets

Their favorite singer’s concert, the world’s best symphony orchestra, or the band your client always hoped to see live. The Champions League Final and your client’s club is playing. These can be magnificent experiences. Your client possibly mentions to you that there are officially no tickets left for the concert, that the football match sold out weeks back – and that’s the moment when you say: “Let me handle it”. And a little later your client receives the tickets from you. The Client Concierge makes it possible.

Lifestyle

Lifestyle need not always mean luxury, especially as everyone defines luxury differently. Everyone has their own particular preferences. Knowing your clients’ lifestyles and hobbies is of inconceivable value for your company and brand. Use that knowledge. Be it cars, wristwatches, designer handbags, art, or society events with international stars: Tell us about it if you want to give your clients that special experience in this regard.

Our service portfolio is truly extensive – and is not just limited to travel, tickets, and lifestyle. Click here to find out all about our portfolio. Our global network means we can make a lot of things possible that might seem impossible at first glance. Simply give us a try …

Methodology

U

Identifying needs

In a personal discussion with you we outline our services and decide together which best fit your individual requirements

b

Offer

Within 24 hours of our first discussion we will get back to you and submit a tailormade offer.

Cooperation

After conclusion of the contract our experts are at hand to help you. You receive monthly reports.

What our clients say

„Just super that it all worked out. I couldn’t have imagined it would. Many thanks for all your efforts.“

„Incredible! That’s what I call service focus. You did it! Magnificent. Many thanks for your commitment!“

„It must have all gone just perfectly. I got live updates. Once again, I am so grateful that you managed to realize a dream for my daughters…“

years of combined experience in the service sector

Satisfied Customers

successfully completed client wishes

days in action since foundation

Contact us

Zimmersmühlenweg 27, 61440 Oberursel

info@agent-cs.de

+49 69 94 50 72 70

Available for you

Mon. – Fri. 9 a.m. – 6 p.m.

We are of course available 24/7 for our regular clients

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